I still don't have my $12k from an IRA CD that matured on Sept 12. I'm down to about $400 in my checking account.
Had another stressful conversation on the phone with them just now. Two weeks ago, they promised to "expedite" the distribution, but here I am, still waiting for their snail mail check to arrive because banks don't operate in the 21st century. Apparently they don't believe in direct deposit of funds (they consider that a transfer, not a distribution), nor even email to send me forms to fill out; had to make 2 separate trips to library so as to use their fax machine to return said completed forms to them.
Today's rep sounded competent, so fingers crossed...but so did the last rep. She emailed her supervisor, her supervisor's supervisor and a few other people to expedite it a 2nd time. She said she saw it had been "disbursed" but not "redeemed" or "processed." This is bank code for let's slow down this process for as long as possible.
The customer service manager is supposed to call me today by 1:30 pm and a cashier's check may be overnighted tonight. The key word being "may." They acknowledged this was a banking error and said it was a "coaching opportunity" for them. However, I have a doctor's appointment scheduled for tomorrow morning, and it being less than 24 hours from then it is too late to cancel it without being charged. The bank will probably want me here to sign for it, so I don't know. Maybe they can have it delivered in the afternoon.
It's really messed up my cash flow. I know I can take an IRA distribution from other sources but prefer not to do that for various reasons. And becus I am stubborn. Banks can accept your money in about a half-hour when you purchase a CD, but getting it back should not take a month and all this aggravation.
Will they be paying me the interest for the additional weeks they've held onto my money? I don't think so. So they are making out financially by dragging their feet.
Last night I finally heard from my mason; I've been asking him all summer to repair the crack in my foundation, but it's a small job, so I think he kept putting it off in favor of higher paying jobs. Now he wants to do it this weekend, which is great, but it will be a couple hundred dollars, putting me perilously close to zero in my checking account.
But wait! I forgot that since we're now in a new month, my monthly annuity payment should show up in my checking account by tomorrow. The annuity saves the day!
Regardless of that, I will be cancelling my US Bank credit cards and will never do business with them again. Even though that will surely zing my very high credit score because between the 2 cards, my credit card limit with them is over $20K.
Or maybe what I'll do is apply for a new credit card with an upfront bonus of $200 or $250. Once that card has been secured, I will cancel just one of the US Bank cards and see how that impacts my credit score. If it's not too bad, I will cancel the other one in short order. No use shooting myself in the foot.
October 2nd, 2024 at 03:31 pm 1727879513
October 2nd, 2024 at 04:54 pm 1727884444