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Home > SOOOO disappointed!

SOOOO disappointed!

October 13th, 2015 at 04:43 pm

I had scheduled Make a Home Foundation to come here this morning to pick up my old couch and a small wood trunk of my mother's.

I decided to "donate" my couch (it requires a $25 donation) because 1) i never really liked its crazy colors 2) i bought it used 20 years ago 3) it is time for a change and 4) getting rid of it and not immediately getting a new couch would give me more room to store my mother's art until I could sell some of it.

Two guys showed up on time with a huge truck. One of them was the same guy who moved a bunch of my mother's old furniture from her condo back in late May.

Before they got here, I used a lint brush to remove some cat hair. The couch is in very good shape considering its age. No rips, tears, stains and structurally sound. Waldo did like to sleep on it though.

So the guys began by removing the cushions and carrying them out. Then the one guy came back in and said I'm sorry, i noticed some cat hair on one of the cushions and we can't take it becus some people have allergies and it could be a liability issue for us, etc.

What??? No one mentioned cat hairs being a problem. He said it would come under the category of "stains."

What was worse was I still had to pay the $25 fee for having them come out. At least they took the small wood trunk (for which I couldn't get any buyers for on facebook).

I'm super annoyed....I thought I brushed it pretty well but apparently just a few hairs is enough to stop the sale.

8 Responses to “SOOOO disappointed!”

  1. Joan.of.the.Arch Says:
    1444752272

    I had a sofa rejected by a charity once, too. Frown How embarrassing. They just left it in my front yard with no explanation but took the small bagged items. We carried around to the back alley for city pick-up, but someone liked it and took it the same day.

  2. livingalmostlarge Says:
    1444755993

    I can attest to the allergies. About to post about our issues.

  3. PatientSaver Says:
    1444756002

    Unfortunately, my town doesn't do any kind of curbside pickup. I did call Make a Home and spoke to someone in authority there and she asked me to email her photos of the couch, which I did. If they still don't want the couch, maybe i could at least get a refund of my $25 fee, which does irk me since no one mentioned "cat hairs" as a reason for rejection of the donated goods. It was not covered in cat hairs as I had brushed it but apparently just seeing a few made their possibly overzealous driver say no. Or maybe he didn't feel like hauling a couch, who knows?

    I will still support Make a Home and their mission, but it doesn't much feel like a "donation" when I have to pay something for them to not take something away.

  4. ceejay74 Says:
    1444757027

    Ugh, that's annoying that it wasn't mentioned before this point! Do you have a Freecycle group near you, or a local Facebook giveaway site?

  5. crazyliblady Says:
    1444760409

    I totally agree that is annoying and a waste of your time. And also any person who is so severely allergic that it is a concern might make it a point to buy furniture new rather than run the risk. And if this really such a concern for the charity, perhaps they could screen their donations by asking about that ahead of time and let you know in writing and on their website.

  6. SecretarySaving Says:
    1444764467

    Post the couch on Facebook for free. I bet you get someone who will come and pick it up. That's crazy. Maybe he didn't want to haul it.

  7. FrugalTexan75 Says:
    1444782252

    That is ridiculous!

  8. LuckyRobin Says:
    1444794415

    I mean, couldn't they just vacuum the couch? That pretty much does the trick.

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