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Someone made fraudulent calls on my phone

April 17th, 2011 at 01:40 pm

I'm talking about my landline with AT&T. I got my bill and saw 4 phone calls, all out of state,that I never made. In fact, well over a year ago, I canceled my ability to even make long-distance phone calls on my landline. The AT&T rep told me it would save me $2 a month, and I've been using prepaid calling cards ever since. So I tried to make a long distance call on my land line and it worked. So I don't know what's going on.

The calls totaled about $22 and I sure don't want to pay it. I'm going to call AT&T first thing Monday.

Has this happened to anyone here before?

Posted in Uncategorized | 4 Comments »

4 Responses to “Someone made fraudulent calls on my phone”

  1. Joan.of.the.Arch Says:
    April 17th, 2011 at 01:46 pm 1303048011
    1303048011

    Heck, maybe you got my phone bill! I cannot make long distance on my landline either. We just use our cell phone for LD. But DH was out of town with the cell, when a family emergency occurred. I had to use one of those 1010 services to make some LD calls. They are supposed to get tagged onto our AT&T bill. But they did not show up the bill. ???

  2. Single Guy Says:
    April 18th, 2011 at 02:20 am 1303093249
    1303093249

    I have found that what the local phone company can do is block what they consider "true" long distance, but there is something called local long distance. I guess it has to do with needing to use a long distance carrier or not. If one of those numbers is called the local phone carrier can charge their own long distance charges, which is absurd, but it can happen.

    If that's not the case for you, I would ask the local carrier who removed the block on long distance, and how was it removed. If they can't or won't answer that, I would tell them I won't be paying the long distance portion of the bill, and if they threaten to cut me off I will be making a formal complaint to the state regulatory commission in charge of phone utilities (called State Corporation Comission in the state I live in). I did that once a similar thing happened to me, and the local company was suddenly nice to me after my complaint. If you have a real complaint, the regulators will usually take you seriously, and will make life miserable for the utilities.

  3. debtfreeme Says:
    April 18th, 2011 at 08:38 pm 1303159092
    1303159092

    You can google the numbers to figure out what was called, so that you don't have to incure the long distance call. Then I would request a service call to see if someone is cutting into the service box or your service somewhere along the line.

    I google numbers that come up on my phone that I don't recognize and then I know who is calling me.

  4. FrugalTexan75 Says:
    April 20th, 2011 at 01:27 pm 1303306047
    1303306047

    I had something similar to this happen to me a few years ago -- two different times about a year or so apart. Only it was phone calls to Mexico at over $100 plus lots of local phone calls. I had the measured service where all I could do was 25 local calls a month (plenty for my Tivo and DSL). One month there were over 100 local phone calls plus the calls to Mexico. It was a pain and a half to get all that resolved. It turned out in the end that my downstairs neighbors had somehow managed to hook into my phone line.

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